Terms of Service – Clinara.ca

Last Updated: 23 April 2026

1 . Acceptance of Terms

Welcome to Clinara (“Clinara”, “we”, “us”, or “our”). These Terms of Service (“Terms”) govern your use of our website located at www.clinara.ca (the “Website”).

By accessing or using this Website, you agree to be bound by these Terms and all applicable laws and regulations in
Canada, the United States, and the European Union. If you do not agree, you must not use this Website.

2 . About Clinara

Clinara is a clinical research organization providing services including but not limited to:

Important: The Website is provided for informational purposes only and does not constitute medical advice.

3 . Eligibility

By using this Website, you confirm that:

4 . No Medical Advice

All content on this Website is for general informational purposes only. Clinara does not provide:

Always consult a qualified healthcare professional for medical decisions.

5 . Privacy and Data Protection

Your use of this Website is governed by our Privacy Policy , which complies with:

You have the right to:

Cross-border transfers are safeguarded under GDPR Standard Contractual Clauses.

6 . Accessibility

Clinara is committed to digital accessibility:

If you encounter accessibility barriers, contact us at legal@clinara.ca

7 . Permitted Use

You agree to use the Website only for lawful purposes. You must not:

8 . Intellectual Property

All content on this Website, including text, graphics, logos, and design elements, is the property of Clinara or its licensors and is protected under:

You may not copy, reproduce, or distribute content without prior written consent.

9 . Third-Party Links

This Website may contain links to third-party websites. Clinara:

Use of third-party sites is at your own risk.

10 . Health Canada / Audit-Ready Compliance

Clinara maintains documentation and processes to ensure readiness for:

Our compliance framework includes:

All data handling practices adhere to ALCOA+ principles (Attributable, Legible, Contemporaneous, Original, Accurate,
plus Complete, Consistent, Enduring, and Available), ensuring that records are:

11 . Breach Response Protocol

In the event of a data or security breach, Clinara follows a structured response plan:

1. Immediate Containment – Secure affected systems and prevent further exposure.
2. Risk Assessment – Evaluate the harm threshold and potential impact on individuals, sponsors, and regulators.
3. Notification – Provide timely notice to
4. Corrective and Preventive Action (CAPA) – Implement measures to prevent recurrence.

5. Audit Documentation – Maintain detailed records of the incident, response, and remediation for inspection readiness.

This process aligns with Canadian PIPEDA breach notification requirements, U.S. state data breach laws (e.g., CCPA), and EU GDPR Articles 33–34 on breach reporting.

12 . Limitation of Liability

To the fullest extent permitted under Canadian, U.S., and EU law, Clinara shall not be liable for:

This includes reliance on any information provided on the Website.

13 . Dispute Resolution & Governing Law

Arbitration or mediation may be required before litigation, depending on jurisdiction.

14 . Termination

Clinara reserves the right to suspend or terminate access to the Website for violations of these Terms.

15 . Changes to Terms

We may update these Terms periodically. Continued use of the Website after changes constitutes acceptance of the revised Terms.

16 . Contact & Data Protection Officer (DPO)

For questions regarding these Terms or data protection practices, please contact:

Clinara
Email: legal@clinara.ca
Address: Alberta, Canada

Data Protection Officer (DPO): [Insert Name]

The DPO oversees compliance with PIPEDA, GDPR, and other applicable privacy regulations, ensuring that all data
protection obligations are met.

Helping businesses maximize their online potential through data-driven conversion optimization.

Contact

info@clinara.ca

+1 (403) 903-5205

5723 10 St NE, (Unit# 129) Calgary, AB T2E 8W7

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